Warranty & Refund Conditions

Your orders will be delivered to Courier Company in 3 work days (Monday to Friday) after being approved by bank. Courier Company will deliver the product depending on distance of delivering place in 1-3 work day.

Delivery of customised products demonstrate a difference in term of production time. In this type of products, delivery information and delivery time are showed in the product pages.

If there is a caused misfortune incident that we are responsible, we are going to inform our customers based on their subscription information. Therefore, it is essential to give correct answers and complete all of your subscription information.

All Selected products will be delivered to our clients by the Courier Companies that we are in agreement.

All customers will be informed about purchased products via confirmation E-mail. If there is a non-availability in the stock of selected products. One e-mail will be sent and when keeping in stock it will be informed to our customers.

It is an online sales website which provides opportunities to multiple customers. Even if it is rare incident, one product can be in high demand by multiple customers and finish in the stocks. In this type of incident if purchased product is not in our stock, there is some time that our costumer needs to wait between 4 days to 15 days for waiting it. If product still is not delivered to customer between specified days. The refunding process can start.